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When I check a list item on my iPhone it doesn't complete on the mac app.

Mike — Sep 13, 2017 04:36PM CEST

I have created a grocery list that I use frequently. As I purchase items, I check them off my list using my iPhone. When I view the list using my Macbook, either the app or web, the items have not changed. All other syncing is functional, i.e. if I add items from my phone or macbook, or I check off an item only from the macbook.


1 Community Answers

Scott - Sep 14, 2017 at 10:53PM CEST

Wunderlist Support Center Support Staff

Hi Mike,

Thank you for reaching out to us, I’m very sorry for the trouble, and I’d be happy to help!

It sounds like your phone may be experiencing some sync issues. To hopefully resolve these, I would recommend signing out of Wunderlist, then signing back in. Doing so will force the app to start a new sync with our servers.

One thing to bear in mind, is that signing out will permanently erase any data that was not synced to our servers. To check to see what has been synced to our servers, please log into the web app at https://www.wunderlist.com/login

If you run into any trouble, or have any questions, please let me know!
In the meantime, I hope you have a great day!
– Scott

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