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Can't receive notifications on iOS 11

Kimberly — Aug 09, 2018 12:41AM CEST

I currently can't receive push notifications for changes to my shared lists (reminders are the only notifications I receive). I've tried the steps already listed in:

https://6wunderkinder.desk.com/customer/en/portal/articles/2649878-why-can-t-i-receive-push-notifications-on-ios-10-

I've also followed instructions to log out of the app, uninstall it, restart my phone, reinstall the app and log back in and still have issues getting notifications when changes are made to shared lists.

Any advice?


1 Community Answers

Sijin - Aug 09, 2018 at 09:43AM CEST

Wunderlist Support Center Support Staff

Hi Kimberly!

Sorry to hear that you had trouble receiving the notifications from the shared list. Let me help you get this sorted out!

Could you follow the next steps to check if this problem still exists?
- Use your PC/Mac to visit this page [https://www.wunderlist.com/webapp#/preferences/notifications] with your Wunderlist account
- Disable the push notifications and enable it again

After that, you should be able to receive the notifications once someone makes some changes to the shared lists.

Thanks for your reading, and I hope you have a great day!

Best,
Sijin

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