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Crash on notifications panels on macOS Mojave

Neliger — Sep 27, 2018 11:52AM CEST

On macOS Mojave, clicking on the bell icon or chat icon on top right of the app cause an instant crash of the app.


26 Community Answers

Fangyuan - Sep 28, 2018 at 10:59AM CEST

Wunderlist Support Center Support Staff

Hello Neliger,

Thank you for reaching out to us and sorry for the trouble.

Our engineers are currently working on it and I hope it can be fixed soon. Please bear with us in the meantime.

Thank you for your understanding in advance!

Regards,
Fangyuan

rated : 15 Up Down

RwkY - Sep 30, 2018 at 10:08AM CEST

Hi there, I'm having the same issue, any ETA on a fix?

rated : 6 Up Down

Fangyuan - Sep 30, 2018 at 10:11AM CEST

Wunderlist Support Center Support Staff

Hello Eduard,

Thank you for your question.

Unfortunately, we do not have any ETA for the moment, sorry for the disappointment.

We will keep you posted, and thank you for your patience!

Regards,
Fangyuan

rated : -11 Up Down

Kamen Nikolov - Oct 08, 2018 at 12:50PM CEST

Same issue here...

please provide a fix ASAP. This is killing my work process

Thanks!

rated : 0 Up Down

Andrei C - Oct 08, 2018 at 12:50PM CEST

Hey guys,

Any updates on the latest and ugliest bugs found on Mojave? Those bugs involving notifications and comment..?

rated : 1 Up Down

Rhett - Oct 08, 2018 at 12:50PM CEST

Experiencing the same problem. Really struggling now that is has this bug. Please fix ASAP.

rated : 1 Up Down

Michael - Oct 08, 2018 at 12:50PM CEST

Hi, I still have the same issue on the notifications button. Please guys fix it! I love Wunderlist :)

rated : 0 Up Down

Ferran Negre - Oct 08, 2018 at 12:50PM CEST

Same here, we got a crash every time. If this is not a top priority, it should.

rated : 3 Up Down

Javier - Oct 08, 2018 at 12:50PM CEST

El mismo problema. Alguna actualización pronto?

rated : 0 Up Down

Michal - Oct 08, 2018 at 12:50PM CEST

wow, 10 days since reporting the error and still no fix to this pretty vital feature...

rated : 1 Up Down

Chris Moen - Oct 09, 2018 at 11:39AM CEST

Yea I am getting this too. I keep wondering if bugs will stop getting fixed at some point in order to push us over to Microsoft ToDo. *shudder*

rated : 1 Up Down

Fangyuan - Oct 09, 2018 at 11:45AM CEST

Wunderlist Support Center Support Staff

Hello everyone,

I’m really sorry for the continued trouble.

We are currently working on an update of the mac app to fix this issue, and we expect to release it soon, probably next week. Please use our web app in the meantime: https://www.wunderlist.com/

Thank you for your understanding and patience!

Regards,
Fangyuan

rated : 3 Up Down

Greg Mays - Oct 15, 2018 at 07:49AM CEST

Also having this problem. Thanks for being quick to fix.

rated : -1 Up Down

Serge - Oct 15, 2018 at 07:49AM CEST

Same problem !

rated : 0 Up Down

Jörn - Oct 15, 2018 at 07:50AM CEST

This is so pathetic. You betray your users.

If you at 6 Wunderkinder cared about your users, you would have tested Wunderlist with one of the MacOS Mojave Betas and you could have provided an update before the release of Mojave.

Sure, you sold the the company to Microsoft, but do you have to leave your loyal Wunderlist users like that? There are a lot of people out here who still use Wunderlist regularly, and for us it's very annoying when important features just stop working after updating the operating system.

Please never again claim that your users are important to you when you betray them that way and simply stop providing timely updates to Wunderlist, just because you took the money and now no longer care.

Kind regards,

a very disappointed user who was once very enthusiastic about Wunderlist

rated : 6 Up Down

Michal - Oct 17, 2018 at 12:06PM CEST

Sad that after more than 20 days since report the problem is not fixed and the app is not usable. As mentioned, have you tested the app on Mojave? Does not seem like at all.

rated : 4 Up Down

Luis - Oct 18, 2018 at 09:05AM CEST

Hello,

I'm expecting the fix but I noticed that for you the customer isn't important.

Can you fix the issue or do you think leave it as is?

I'm considering to change to another Todo app


Bye.

rated : 1 Up Down

Tee - Oct 19, 2018 at 10:34AM CEST

@Fangyuan: It's been 9 days since your last post about this issue. The world was created in 7 (well, 6 but I think this issue is significant enough that you should come into the office on Sunday). Can all your faithful Wunderlist customers get an update? Or is this indicative (and a bad omen) of the support Microsoft intends to provide under ToDo as well?

rated : 1 Up Down

Fangyuan - Oct 19, 2018 at 10:59AM CEST

Wunderlist Support Center Support Staff

Hello Tee,

Thank you for following up this problem and I’m really sorry for the delay.

Good news: We have already submitted the update to the App Store! However, it will take some time to get approved. On average, it takes one day to review an app on the Mac App Store, but sometimes it can be longer, so please bear with us a little longer.

Thank you all for your patience!

Regards,
Fangyuan

rated : 1 Up Down

Manny - Oct 22, 2018 at 12:05PM CEST

I'm having the issue too. Unlike the whiners on here, though, I can deal with the workaround because I am praying they find a way to keep Wunderlist going and not force us to move to Microsoft Todo. I depend on this app to manage my entire department. The day it sunsets, I'm in trouble. So, take your time, Wunderlist team - just keep this rolling for a while longer...

rated : 2 Up Down

Marc - Oct 22, 2018 at 12:05PM CEST

same problem here since couple weeks
I have the issue on all my mac but not on my pc

sent report to apple multiple time as the app keep crashing every-time I want to see the notification !

rated : 0 Up Down

Fangyuan - Oct 22, 2018 at 12:11PM CEST

Wunderlist Support Center Support Staff

Hello everyone,

I’m glad to inform you that the Mac app update is officially released on Mac App Store. Please install it and let us know if it works well.

Thank you again for all your patience!

Regards,
Fangyuan

rated : 2 Up Down

Rhett - Oct 23, 2018 at 07:51AM CEST

Thank you so much, Fangyuan. There are a lot of angry people on this thread - but the reality is, we're using a free piece of software. So the fact that it is still being updated while under Microsoft ownership is WUNDERFUL. Thank you for communicating and keeping us updated through the process. Hope you guys can continue to maintain this product for a long time. You have a lot of very loyal users. Rhett

rated : 2 Up Down

Fangyuan - Oct 23, 2018 at 08:34AM CEST

Wunderlist Support Center Support Staff

Hello Rhett,

Thank you for your nice remarks.

We are very lucky to have loyal users like all of you, and we will do our best to maintain Wunderlist until it finally retires.

Please feel free to contact us whenever you run into issues or need help!

Regards,
Fangyuan

rated : 1 Up Down

Samzong - Oct 24, 2018 at 08:24AM CEST

How long can fix it ....

rated : 0 Up Down

Fangyuan - Oct 24, 2018 at 08:30AM CEST

Wunderlist Support Center Support Staff

Hello Samzong,

Thank you for contacting us.

The update has been already released on Monday and you should be able to download it from the Mac App Store now. Please check your App Store and install the update.

If you cannot find it, please tell us which country or region you set in App Store.

Regards,
Fangyuan

rated : 0 Up Down

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