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Notifications

JULES — Oct 12, 2018 04:36PM CEST

Hi everyone, I have a problem receiving notification on my phone for task added from my computer. Everything is ON tho.

Let me explain :

-When I add a task and a reminder from my phone I have a notification on my phone and laptop.

The other way around does not work.

-When I add a task and a reminder from my laptop I have a notification on my laptop but not on my phone.

Could anyone tell me if i did something wrong or if this is a problem from Wunderlist it self.

Thank you
J


3 Community Answers

Fangyuan - Oct 15, 2018 at 11:07AM CEST

Wunderlist Support Center Support Staff

Hello Jules,

Thank you for reaching out to us and sorry for the trouble.

Could you please tell me your Wunderlist account so we can check your settings in the system?

You can also send an email to support@wunderlist.com.

Looking forward to your reply. Have a great day!

Regards,
Fangyuan

rated : 0 Up Down

changes in different devices - Oct 25, 2018 at 05:31AM CEST

If I add new task in my phone, it doesn´t sincronize in my laptop

rated : -1 Up Down

Fangyuan - Oct 25, 2018 at 05:52AM CEST

Wunderlist Support Center Support Staff

Hello,

Thank you for reaching out to us.

Please first confirm you’ve logged in the same account on the two devices by clicking the avatar (profile picture) > Account Settings / Account Details. If you use two different accounts, please log out one account and log in the other one.

If you use the same account, please try to manually sync Wunderlist: https://6wunderkinder.desk.com/customer/portal/articles/1642800

If manual sync doesn’t work, please follow the steps below to solve the sync issue:

- log in your account on our web app in a computer browser: https://www.wunderlist.com/
- compare the lists across devices, check the content too
- add the unsynced items on the web (otherwise they will be lost)
- log out your account from all the devices and log back in

Please let me know if the problem persists.

Regards,
Fangyuan

rated : 0 Up Down

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