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missing lists

lori — Jan 27, 2019 09:41PM CET

I signed in and my lists are missing!!!! How do I retrieve my lists?


3 Community Answers

Fangyuan - Jan 29, 2019 at 12:14PM CET

Wunderlist Support Center Support Staff

Hello Lori,

Thank you for reaching out to us.

It’s possible that you logged in a different account. Please log out and try another email address. If you cannot find which email is your Wunderlist account, please tell me all the possible emails so I can check in the database and try to find your account.

You can also send an email to support@wunderlist.com as the answer.

Looking forward to your reply!

Regards,
Fangyuan

rated : 0 Up Down

Andrew - Apr 11, 2019 at 09:38PM CEST

Hi there. All of my lists and items have disappeared when I'm logged into your website, but they still show on my mobile. Any suggestion on how to solve this? I am using the same email address and have already tried to sync. Thanks.

rated : 0 Up Down

Marcel - Apr 11, 2019 at 09:38PM CEST

Wunderlist Support Center Support Staff

Hello,

Apologies for the troubles. Our team is working on fully restoring the service right now. Can you please try it again to check if data shows up again now?

To follow the incident please also check status.wunderlist.com

Best regards,
Marcel

rated : 0 Up Down

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