Inability to access established Wunderlist
Judy McGough — Jan 30, 2019 06:06PM CET
I was dropped from Wunderlist and when I tried to sign in, my email was not accepted. When I went to support, there was a $4.99 fee to help me access my account. Is this standard policy? I have never used any other email account.
1 Community Answers
Sijin - Jan 31, 2019 at 06:43AM CET
Wunderlist Support Center Support Staff
I am very sorry that you ran into this problem, and let me help you out!
By checking in our system, we found your account is under [firstname.lastname@example.org]. It seems that you made a spelling mistake while signing up. Please use that email address to log in and follow this instruction [https://6wunderkinder.desk.com/customer/portal/articles/1725526] to change the primary email address of your Wunderlsit.
Hope my answer could help. Please let us know if you need more!