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Cannot delete my account

thomas — Feb 19, 2019 02:16PM CET

Hello.

I want to delete my account. I found the setting but it asks for a password and then to type the phrase 'I am sure'. The problem is, I signed up using a microsoft account - I didn't create an explicit wunderlist account.

I give that microsoft's account password, the one I use to connect wo wunderlist, and I am 100% sure I type it correctly, and it gives me an error message that the password is incorrect.

I also emailed support but got no reply.

Please - Let me know how to delete my account.


2 Community Answers

Sijin - Feb 22, 2019 at 03:33AM CET

Wunderlist Support Center Support Staff

Hi Thomas,

I am very sorry that you ran into this problem, and let me help you out!

By checking in our system, we could not find the account under [tkogias@aegean.gr]. To help you find your account, could you please let us know if you have any other email address or have you ever shared a list with others?

Hope to hear from you soon. Thanks for your reading!

Best,
Sijin

rated : 0 Up Down

Sijin - Jul 02, 2019 at 08:59AM CEST

Wunderlist Support Center Support Staff

Hi Valerie,

In this case, please go to this site [https://www.wunderlist.com/webapp#/preferences/account] to delete your account. That would be helpful.

Thanks a lot for your reading. In the meantime, have a great day!

Best,
Sijin

rated : 0 Up Down

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