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Wunderlist App backup after sync issues

Momo — Feb 20, 2019 07:39PM CET

I only use Wunderlist app on one device, which is my Windows 8 tablet. That's why I've only noticed about a year later that Wunderlist had stopped syncing to web at some point. When I log into into my web account, 60% of my data isn't there because Wunderlist app hasn't been syncing for ages without me noticing.
Now here's my problem: the only solution to fix sync issues that I've found so far is logging out of the app and logging back in. If I'd do that, most of my lists would be lost.
And the only option I've found to save my data is to painstakingly retype all the missing lists and tasks into the web-version, which is pointless, because then I could just retype it all into a whole new to-do-app anyway.
So, is there any reasonable way to back-up my data from within the app? How come there's NO solution to this anywhere? The data has to be somewhere on my tablet, otherwise it wouldn't still show in the app. So how come there seems to be no way to extract the data from my tablet (the app)?
I'd be very thankful for any kind of help, as I've got a lot of lists that I'd hate to lose.


1 Community Answers

Fangyuan - Feb 21, 2019 at 01:33PM CET

Wunderlist Support Center Support Staff

Hello Momo,

Thank you for reaching out to us.

Please do not log out your account as this will make you lose the unsynced data. Could you please send a screenshot of the app to support@wunderlist.com and also tell us the version number?

Looking forward to your reply. Have a great day!

Regards,
Fangyuan

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