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Cannot sign in

Louis Cloete — Mar 22, 2019 12:05PM CET

Type in my username + password, can sign into phone & tablet, but not desktop. Says username + password is incorrect, I have checked a dozen times, can still not sign in. Tried resetting password, can still not sign in. Have tried the 'reset password' option - apparently my e-mail is not a valid e-mail address (shotgarland@gmail.com)


4 Community Answers

Fangyuan - Mar 25, 2019 at 08:43AM CET

Wunderlist Support Center Support Staff

Hello Louis,

Thank you for reaching out to us.

As I cannot find an account under shotgarland@gmail.com, it’s possible you use another email for Wunderlist. Could you please check the account details on the phone or tablet? You can find it under the avatar (profile picture) > account details.

Please let me know if you need more help. Have a great day!

Regards,
Fangyuan

rated : 0 Up Down

Sergey - Apr 03, 2019 at 12:45PM CEST

Как посмотреть свой пароль? Установил приложение на лэптопе, но не могу зайти. Хотел связать ноутбук с телефоном.

rated : 0 Up Down

Kairat - Apr 03, 2019 at 12:45PM CEST

Ответ обязательно

rated : 0 Up Down

Fangyuan - Apr 03, 2019 at 01:10PM CEST

Wunderlist Support Center Support Staff

Привет сергей,

Спасибо за обращение и извините за поздний ответ.

Я только что отправил вам письмо, чтобы сбросить пароль. Пожалуйста, проверьте папки «Входящие» и «Спам» и следуйте инструкциям.

Привет Кайрат,

Не могли бы вы сказать мне, в чем ваша проблема?

А пока, надеюсь, у вас обоих будет отличный день!

С уважением,
Fangyuan


Hello Sergey,

Thanks for contacting us and sorry for the late response.

I have just sent you an email to reset your password. Please check both your Inbox and Spam folders and follow the prompts.

Hello Kairat,

Could you please tell me what’s your problem?

In the meantime, I hope you both have a great day!

Best Regards,
Fangyuan

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