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Lost all the list I created after syncing Wunderlist with my Gmail

Son Tuan Nguyen — Apr 26, 2019 04:26AM CEST

Hi,
I love the wunderlist app adn I use it for orgnaizing alot of my work and reminders. I wanted to sync the app with my gmail since a pop up came on saying that there is this option and I just thought my list data currently on my phone will still be there once I synced wunderlist in with my Gmail. However, after logging in, everything dissapeared and I am now very lost because I have a lot of things on Wunderlist. If anyone had a similar situation happened or know how to get my list back, I'd really appreciate it.

Thanks,


3 Community Answers

Fangyuan - Apr 26, 2019 at 11:17AM CEST

Wunderlist Support Center Support Staff

Hello Son,

Thank you for reaching out to us.

It seems you created a new account and want to get back the old account. Please click at the avatar (profile picture or name initials) and choose “sign out”. Then please choose “sign in” and enter your old account and password to log in and access your lists and tasks.

Please let me know if you need more help. Have a great day!

Regards,
Fangyuan

rated : 0 Up Down

Son Tuan Nguyen - Apr 28, 2019 at 11:46AM CEST

Hi,
I never had to create an account or sign in to anything before I synced Wunderlist with my Gmail. I just opened the app and the list shows up so I assume that it's saved on my phone. After syncing it with my Gmail, I could no longer go back to that list that I had every note on even if I try to log out of my Gmail. As of now, I had to recreate the list and I'm doing better but it'd be nice to be able to look at my old list again to see if I missed anything.

Best,
Son Nguyen

rated : 0 Up Down

Fangyuan - Apr 28, 2019 at 11:52AM CEST

Wunderlist Support Center Support Staff

Hello Son,

Thank you for getting back to us.

All the users have to create an account to be able to use Wunderlist. Usually, you do not need to log in because your account is remembered on the app. Your data is still in the old account, the only thing you need to do it to log in with the correct email address.

If you do not remember the email address you used for Wunderlist, please tell me all the possible emails so I can try to find it.

You can also send an email to support@wunderlist.com if you do not want to put your information in the public forum.

Looking forward to your reply. Have a great day!

Regards,
Fangyuan

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