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Can't login with new account

JA — May 24, 2019 03:21AM CEST

I signed up for a new account. When I try to login, it takes me back to the login screen. Please help!


3 Community Answers

Fangyuan - May 24, 2019 at 01:11PM CEST

Wunderlist Support Center Support Staff

Hello JA,

Thank you for reaching out to us.

As I do not find an account under the email you contacted us with, could you please tell me your Wunderlist email?

If you can send a screenshot of the error message to support@wunderlist.com, it will be very helpful.

Looking forward to your reply. Have a great day!

Regards,
Fangyuan

rated : -1 Up Down

JA - May 27, 2019 at 01:17PM CEST

It's working now.

There was no error, just the login screen shows again after login attempt. It is a new MS account, so it looks like it just took sometime for the setup to complete.

rated : 1 Up Down

Fangyuan - May 27, 2019 at 01:19PM CEST

Wunderlist Support Center Support Staff

Hello JA,

Thank you for your feedback and I’m glad it works now.

Please feel free to contact us whenever you run into issues!

Regards,
Fangyuan

rated : 1 Up Down

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