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Tasks sync across multiple devices

Guest — Jun 11, 2019 08:45AM CEST

Hi!
I've created new account and installed app on Macbook, iPhone and Windows laptop. A task, which is created on Macbook, is visible on iPhone, but not on Windows. It appears only after clicking Sync menus item. Besides that tasks created on Windows may appear on other devices after rather long delay.
Do you have any plans to fix synchronization issues finally?
Thank you


3 Community Answers

Fangyuan - Jun 12, 2019 at 06:23AM CEST

Wunderlist Support Center Support Staff

Hello Yar,

Thank you for reaching out to us and sorry for the trouble.

Please follow the steps to solve the sync issue:

- log in your account on our web app in a computer browser: https://www.wunderlist.com/
- compare the lists across devices, check the content too
- add the unsynced items on the web (otherwise, they will be lost)
- log out your account from all the devices and log back in

Please let me know if you need more help. Have a great day!

Regards,
Fangyuan

rated : 0 Up Down

Guest - Jun 13, 2019 at 04:29AM CEST

Thank you for your answer. But the account is four days old and all apps were installed in one day. What could go wrong for so short time?
There is no any problem with synchronizing tasks, the problem is that need from time to time to synch them manually mostly in Windows app.

rated : 0 Up Down

Fangyuan - Jun 13, 2019 at 04:30AM CEST

Wunderlist Support Center Support Staff

Hello,

We are currently seeing issues with our servers which results in failing synchronization, but also in not loading data when you sign in. All your data is saved on the server and will load correctly when the issue is resolved. We apologize for the troubles, please follow on status.wunderlist.com to get updated.

Regards,
Fangyuan

rated : 0 Up Down

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