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Not syncing

Vincent Gizzi — Jun 13, 2019 02:27AM CEST

Wunderlist stopped syncing between my iPad and phone about a month ago. Anyone know whats going on?


3 Community Answers

Sijin - Jun 13, 2019 at 03:04AM CEST

Wunderlist Support Center Support Staff

Hi Gizzi,

I am very sorry that you ran into this, and please do not worry.

We are currently seeing issues with our servers which results in failing synchronisation, but also in not loading data when you sign in. All your data is save on the server and will load correctly when the issue is resolved. We apologise for the troubles, please follow on status.wunderlist.com to get updated.

Thanks a lot for your reading and understanding. In the meantime, have a great day!

Best regards,
Sijin

rated : 2 Up Down

Christian - Jun 18, 2019 at 12:49PM CEST

Hello,

My data isn't syncing between the web app and the iOS app today. I tried logging out of the iOS app, then logging back in, and now I am unable to login to the iOS app. When I try, it says:

"There was a problem connecting to the Wunderlist servers. Please try again and check status.wunderlist.com for updates."

Please help. Thank you.

rated : 0 Up Down

Fangyuan - Jun 18, 2019 at 12:49PM CEST

Wunderlist Support Center Support Staff

Hello Christian,

Sorry for the trouble.

Could you please send a screenshot of the error message to support@wunderlist.com so we can take a closer look?

Looking forward to your reply. Have a great day!

Regards,
Fangyuan

rated : 0 Up Down

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