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Wunderlist Crashes on IOS

Joel — Sep 11, 2019 02:34AM CEST

I can't seem to open Wunderlist on ios (11.2.2). It crashes each time I open. I have deleted and re-installed and also restarted phone without success. Any ideas?


14 Community Answers

Fangyuan - Sep 11, 2019 at 09:55AM CEST

Wunderlist Support Center Support Staff

Hello Joel,

Thank you for reaching out to us.

Do you use the latest version of Wunderlist, 3.4.18, Build 977? And what is your device model?

Looking forward to your reply. Have a great day!

Regards,
Fangyuan

rated : 0 Up Down

Joel - Sep 12, 2019 at 09:22AM CEST

Yes it is the latest Build. I have an iphone 6s.

rated : 0 Up Down

Peter - Sep 12, 2019 at 09:22AM CEST

Same as Joel. I have been using Wunderlist for years and love it. It started crashing for the first time about a month ago. Now it crashes all the time. I uninstalled the program, reloaded it from the AppStore and restarted my iPhone many times... still crashes frequently. Wunderlist: 3.4.18, build 977, iPhone iOS 12.4.1 HELP!!

rated : 2 Up Down

Fangyuan - Sep 12, 2019 at 09:23AM CEST

Wunderlist Support Center Support Staff

Hello Joel and Peter,

Thank you for your information.

I have reported this issue and we will look into it. Please bear with us in the meantime.

Thank you for your understanding and patience!

Regards,
Fangyuan

rated : 1 Up Down

Sebastian - Sep 18, 2019 at 08:12AM CEST

Same happening to me. Pretty frustrating, please fix.

rated : 1 Up Down

Fangyuan - Sep 18, 2019 at 08:15AM CEST

Wunderlist Support Center Support Staff

Hello Sebastian,

Thank you for contacting.

Could you please send us the crash log so we can look into it?

How to get the crash logs: Open Settings > Privacy > Analytics > Analytics Data > Scroll down to the “Wunderlist” crash logs > open it > tap on “Send button” in top right, and send it to support@wunderlist.com.

Looking forward to your reply. Have a great day!

Regards,
Fangyuan

rated : 0 Up Down

Joel - Sep 19, 2019 at 05:58AM CEST

Logs were sent yesterday

rated : 0 Up Down

David - Sep 20, 2019 at 05:17AM CEST

Hi,
have the same problem as Joel. Wunderlist crashes always when I open it. Reinstalling doesn´t help.
Wunderlist 4.3.18
iphone 5c
Thanks for helping,
David

rated : 1 Up Down

Fangyuan - Sep 20, 2019 at 05:19AM CEST

Wunderlist Support Center Support Staff

Hello David,

Thank you for contacting.

Could you please send us the crash log too?

How to get the crash logs: Open Settings > Privacy > Analytics > Analytics Data > Scroll down to the “Wunderlist” crash logs > open it > tap on “Send button” in top right, and send it to support@wunderlist.com.

Looking forward to your reply. Have a great day!

Regards,
Fangyuan

rated : 0 Up Down

Zel - Oct 08, 2019 at 07:31AM CEST

Same problem on my ipad. Sending th Eloy over now.

Thanks

Zel

rated : 0 Up Down

Tim - Oct 14, 2019 at 10:49AM CEST

Hi, I have been using Wunderlist for years and love it. On today 10/13/2019, started crashing for the first time and it crashes all the time. I uninstalled the program, reloaded it from the AppStore and restarted my iPhone many times... still crashes and cannot open. Wunderlist: 3.4.18, iPhone 6s, iOS 10.3.2. Please HELP!!

rated : 1 Up Down

Fangyuan - Oct 14, 2019 at 10:50AM CEST

Wunderlist Support Center Support Staff

Hello Zel and Tim,

Thank you for contacting us.

We are fixing this issue and hope to release an update soon. Please stay tuned!

Regards,
Fangyuan

rated : 1 Up Down

Carl - Oct 28, 2019 at 06:27AM CET

Same thing. Using this app for years. It crashes everytime I open it. Using iPhone6. Please fix asap. Thanks

rated : 0 Up Down

Fangyuan - Oct 28, 2019 at 06:28AM CET

Wunderlist Support Center Support Staff

Hello Carl,

Thank you for contacting us and sorry for the trouble.

It will be very helpful if you can send us the crash log: Open Settings > Privacy > Analytics > Analytics Data > Scroll down to the “Wunderlist” crash logs > open it > tap on “Send button” in top right, and send it to support@wunderlist.com. If there is no send button, please copy and paste the text.

Looking forward to your reply. Have a great day!

Regards,
Fangyuan

rated : 0 Up Down

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