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multiple notifications

Lukas Wladyko — Nov 07, 2019 02:33PM CET

Why do I get 3 noticifations every time a task or whatever is done i Wunderlist?


3 Community Answers

Fangyuan - Nov 08, 2019 at 05:56AM CET

Wunderlist Support Center Support Staff

Hello Lukas,

Thank you for reaching out to us.

Please check if your device is registered multiple times at https://www.wunderlist.com/account/devices
If so, please remove them there. After that, you might need to log out of your account and log back in.

Please tell me your Wunderlist account if the problem persists. Have a great day!

Regards,
Fangyuan

rated : 0 Up Down

Lukas - Nov 08, 2019 at 09:18AM CET

following https://www.wunderlist.com/account/devices it says that I have 2 authorized apps (Wunderlist 3 Android Phone and Wunderlist 3 for Web). Two questions:
1. Why do I get 3 notifications and not 2 it I have 2 authorized apps?
2. Mostly I use the Wunderlist app on my phone. But it happens that I use Wunderlist for Web. Do I really have to get multiple noticifations or is it just a setting I´m not finding?

/Lukas

rated : 0 Up Down

Fangyuan - Nov 08, 2019 at 09:22AM CET

Wunderlist Support Center Support Staff

Hello Lukas,

Thank you for getting back to me.

Sometimes your devices got registered multiple times in our system, so you get multiple notifications. If it happens on the web app, the notifications might come from the browser, please try to disable the notification by clicking the small lock icon in the address bar.

Please send a screenshot of the notifications to support@wunderlist.com if the problem persists.

Looking forward to your reply!

Regards,
Fangyuan

rated : 0 Up Down

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