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iPhone 6S running IOS 13.1.3 freezing

Rosey — Nov 27, 2019 07:43PM CET

Hi,
The app freezes up on my iPhone 6S. The only way to get it moving is to close the app completely and restart, but I have to do this several times a day. I've tried uninstalling and reinstalling a few times, but it doesn't help. It's fine on my MacBook Air running Catalina, but I need it to synchronise reliably with the iPhone.
LOVE Wunderlist. I really don't want to lose it.
Thanks!


4 Community Answers

Fangyuan - Nov 28, 2019 at 05:35AM CET

Wunderlist Support Center Support Staff

Hello RedSquirrel,

Thank you for reaching out to us.

I have reported this issue and we will look into it. Please bear with us in the meantime.

Thank you for your understanding in advance!

Regards,
Fangyuan

rated : 1 Up Down

Mark - Nov 29, 2019 at 04:25AM CET

I’m getting same problem with this. Please resolve the issue. Thanks

rated : 0 Up Down

Danny - Dec 11, 2019 at 05:19AM CET

Same for me. Was with iphone6 and now with X as well. very often when the app gets focus, it freezes, then either you wait until it restarts automatically, either you close and restart the app manually. it's terrible! i first it had to do with bad network connection but i'm not so sure about that.

rated : 0 Up Down

Fangyuan - Dec 11, 2019 at 05:21AM CET

Wunderlist Support Center Support Staff

Hello everyone,

Sorry for the continued trouble.

Wunderlist will stop syncing on May 6, 2020 and you will no longer be able to update your lists and tasks. We recommend moving to To Do or exporting your account before then.

Moving your Wunderlist account to To Do is easy with our importer: https://6wunderkinder.desk.com/customer/en/portal/articles/2980875-how-can-i-import-my-account-to-microsoft-to-do-

You can also use our exporter to download your Wunderlist account as a zip file: https://export.wunderlist.com/

Regards,
Fangyuan

rated : 0 Up Down

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