Wunderlist

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

all my content lost after I changed login ID ( email ID)

Sri — Dec 01, 2019 04:18AM CET

Hi There,
I lost all my content ( folders, text ) after I changed login ID ( email ID)!, I found this happened when log-out and re-login with new user ID, appreciate your help guiding me recover my data!
Thanks in Advance !
Sri


3 Community Answers

Fangyuan - Dec 02, 2019 at 04:09AM CET

Wunderlist Support Center Support Staff

Hello Sri,

Thank you for reaching out to us.

It seems you have several accounts and you logged in an empty one. Please log out of the current account and try to log in with the old email.

If you do not remember the correct email, please tell me your other emails so I can try to find it.

Looking forward to your reply. Have a great day!

Regards,
Fangyuan

rated : 0 Up Down

Sri - Dec 02, 2019 at 08:48AM CET

Dear Fangyuan,
Thank you for your reply!
I changed my login id from "X" to "Y", when I login back using "Y" I saw empty folders then I changed my login id back to "X" and loged back, still I see empty folders !.
Yes I do have 2nd id which is "Z" which I stopped using long-back!.
Please advise and let me know if I can share real ID's here ?
I do have lot of data in-there for years together !
Thanks in advance and appreciate your help to recover my data !

rated : 0 Up Down

Fangyuan - Dec 02, 2019 at 08:50AM CET

Wunderlist Support Center Support Staff

Hello Sri,

Thank you for getting back to us.

Please send an email to support@wunderlist.com so we can help you further.

Looking forward to your email!

Regards,
Fangyuan

rated : 0 Up Down

Post Your Public Answer