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Frozen Screen in MS To Do

Andrew — Jan 09, 2020 03:25PM CET

Hello,

I followed the instructions listed and my To Do app freezes on the sign into Wunderlist page. I am working from an iPhone 8 with Safari.

For more context, I go to Settings on the To Do app and click on import from wunderlist option. The option immediately takes me to a Wunderlist website page that says is not compatible with my browser.

I will go back to the To Do app and it will ask me to click a link to sign in. Here is where my issue lies as I will get sent back to Safari and asked to sign in in perpetuity. I sign in and it takes me back to the To Do app asking for me to sign in again. It is stuck in a loop.

Please advice on how to resolve.


1 Community Answers

Sijin - Jan 10, 2020 at 04:31AM CET

Wunderlist Support Center Support Staff

Hi Andrew,

I am very sorry that you ran into this problem, and I’d love to help!

We have already detected and known this issue. It only happens on iOS devices. In this case, could you please do the data transfer on a PC/Mac on this page [https://import.todo.microsoft.com].

That would be helpful. Thanks a lot for your reading!

Best,
Sijin

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